Evanie Clay Shares How We Are Empowering Members

A single mother of four, Evanie Clay struggled for years to rebuild and maintain a favorable credit score. It wasn’t until establishing a relationship with SECU that she was able to turn those struggles into successes. Taking advantage of the Credit Union’s knowledgeable experts and financial education resources, she was able to not only improve her credit score, but she was also empowered to take the next step in her financial journey on her terms.

With guidance from a lending specialist in her local SECU branch, Evanie was able to improve her credit score by more than 30 points, which led to her qualifying for an auto loan with a monthly payment that perfectly matched her budget.

“He empowered me to make a smarter decision for me. I’ve never been treated like that by a bank or anywhere else.”

The service she received was above and beyond what she experienced before, but she soon learned that is what you can always expect from SECU.

“Isaac really took care of me. He didn’t just want to give me a loan and send me on my way. He worked with me to find the loan term and the rate that made sense for my situation and then walked me through the entire process: how to set up payments, what to expect, and how to use my new loan the right way. He empowered me to make a smarter decision for me. I’ve never been treated like that by a bank or anywhere else.”

Thanks to employees like Isaac McFarland at our Reynolds Park Branch in Winston-Salem, our members across North Carolina and beyond can make smarter, better decisions about their finances while receiving the financial education they need to improve their situation and reach their goals.